Crew Change
Sign-on and sign-off handled end to end: airport meet-and-greet, baggage, transfers, hotels and immigration paperwork, with the crew's safety as the priority.
Australian ship agency · Est. by ex-seafarers
Your vessel's agent in every Australian port.
Port calls, crew changes, Cash to Master and urgent spares, run by people who have stood watch themselves, and answered around the clock from Sydney and Perth.
- 24/7 operations desk
- 42+ ports covered
- Own spares warehouse
Quick enquiry
Port, ETA and what you need, and we'll take it from there.
Ex-seafarer founded & led
Who we are
A modern agency that understands ships from the inside.
IP Shipping is headquartered in Sydney and looks after vessels at ports right around Australia. Because our founders spent their careers at sea, we know how much a single lost hour alongside costs, and we plan every call to avoid it.
Most of what we do is handled in-house, from husbandry and crew logistics to customs and our own warehousing for ship spares. Fewer hand-offs means faster answers and lower costs for owners and charterers.
- One point of contact for every Australian port
- Secure warehousing with live inventory tracking
- Transparent proformas and disbursement accounts
What we do
Port-call services, handled properly.
Crew Medical & Dental Appointments
Doctor, specialist and dental appointments booked at short notice, with transport to and from the vessel and reports passed back to the master and office.
Anchorage Call & Attendance
Launch services for vessels at anchor. Documents, stores, spares, surveyors and personnel delivered to the ship without waiting for a berth.
Cash to Master (CTM)
Secure delivery of Australian-dollar cash to the master for wages and onboard needs, arranged and documented by our team.
Vessel Provision Delivery & Coordination
Provisions, fresh water and ship stores ordered, timed and delivered around your cargo operations so departure is never held up.
Spare Parts Clearance & Delivery
Time-critical spares cleared through customs, held in our own warehouse if needed, and delivered on board before the vessel sails.
Why IP Shipping
Built for the way ships actually run.
Always on
Ships don't keep office hours, so neither do we. Our operations desk responds day and night, weekends included.
Every port
From capital-city container terminals to remote bulk and LNG berths: one agent, one standard, nationwide.
Seafarer insight
We've been on the other end of the VHF. We anticipate what the master needs before the request arrives.
Data-led and in-house
Our own warehouse, inventory systems and processes keep costs down and give you clear, timely updates.
Our coverage
42 ports. One agent, around the whole coastline.
We attend vessels at every Australian port, run from Sydney with a second office in Perth. These are the ports we're called to most.
- Ports
- 42+
- States & territories
- 7
- Offices
- 2
- Operations
- 24/7
NSWNew South Wales
VICVictoria
QLDQueensland
WAWestern Australia
SASouth Australia
TASTasmania
NTNorthern Territory
Not on the list? We still cover it.
Port not listed? We attend every Australian port.
Insights
From the operations desk.
Best Practices for Efficient Port Operations with a Trusted Port Agency in Australia
What a port agent actually does, why turnaround time matters so much, and seven practical habits that keep port calls…
Cargo Logistics Australia: Streamlining Supply Chain Success
How planning, the right transport mix and good visibility turn cargo movement from a cost centre into a competitive…
The Role of Marine Logistics in Australia's Supply Chain
Almost everything Australia trades moves by sea. Here is how marine logistics keeps imports, exports and vessel…
FAQ
Frequently asked questions
Which Australian ports do you cover?
All of them. We run every port call from our Sydney head office, with a second office in Perth, and the team is reachable 24 hours a day, 7 days a week. See the full list of ports we regularly attend above.
What kind of agency services do you offer?
We act as husbandry agents for both owners and charterers, looking after the vessel, crew and owner's matters while the ship is in Australian waters, as well as full port agency where required.
Can you handle crew changes?
Yes. We coordinate sign-on and sign-off, including airport pick-ups, baggage handling, accommodation and immigration requirements, so crew move between the airport and the ship safely and on time.
Do you provide Cash to Master?
Yes, we arrange Cash to Master (CTM) deliveries to vessels. Get in touch with the amount, port and ETA and we'll confirm the arrangements.
Global shipping, simplified logistics.
Tell us the vessel, port and ETA, and we'll handle the rest.